Unable to purchase lindens

[Alwin Alcott]

even when you call it credit cards i ask you again... are it really Credit cards, and not prepaid or debits?... Those will fail, or later fail. The reason i ask is lot of people swear they use credit cards and after long discussion...." oh but it's a debit.... "

Your skrill has to be verified... or won't work either.. the same if you try paypal.

[Alwin Alcott]

even when you call it credit cards i ask you again... are it really Credit cards, and not prepaid or debits?... Those will fail, or later fail. The reason i ask is lot of people swear they use credit cards and after long discussion...." oh but it's a debit.... "

Your skrill has to be verified... or won't work either.. the same if you try paypal.

[MadyHades]

yes credit cards not debit cards

[MadyHades]

i used credits cards and my skrill is verified.. verification was successful but payment is failing.. i have enough balance in my skrill account

[Amethyst Jetaime]

You can contact billing to find out what's wrong.

Billing support phone numbers:
Toll-Free (US/Canada)
800.294.1067
Long-Distance
703.286.6277
The Billing team is available 24 hours a day, seven days a week.
Local Toll-Free numbers

France: 0805.101.490
Germany: 0800.664.5510
Japan: 0066.33.132.830
Portugal: 800.814.450
Spain: 800.300.560
UK: 0800.048.4646
Support is in English Only

If you cannot use one of these phone numbers contact Live Chat if you are a premium member or file a support ticket

[MadyHades]

Alright so this is the reply i got from linden labs and idk what it means?

 

"We have reviewed your account and have found that due to certain risk factors beyond our control we will no longer be able to accept payments from this account or any associated SL accounts. Unfortunately, we are unable to disclose or discuss the exact reason for this occurrence, and this is not something for which we have a manual override. As such, we are unable to make any exceptions.

 

We don’t have any information or control over billing matters outside of our environment- so this will not affect you in any way other than the ability to transact in SecondLife.

 

Your account will still remain active and you are free to continue and enjoy your SecondLife.

 

Please accept our apologies for the inconvenience."