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Hello Marisa Paule,

 

I'm sorry to hear that you are having a negative experience involving another Resident in Second Life. If you have already submitted Abuse Reports, our Governance Team will review them as soon as they are able. For privacy reasons, we're not able to update you as to the result of the report once it's been actioned, but you will receive an email confirmation that the report has been received by our Governance team.

We encourage you to try the following tips if you have not already to help deal with situations like these in the future:

• If you are a land owner, adding their account to the ban list of your land will also prevent them from accessing your personal space.
• If you feel that the person is following you from place-to-place, it may be that you are visiting your regular locations and the person knows this.
• If you are using a Third Party Viewer, you may wish to make sure that RLV is not enabled, as this can allow a person to track your location as well (the location for turning that off is different depending upon the viewer, and you will need to access that specific viewer's documentation for further assistance in this regard).
• If, after the above methods, the resident continues to harass you, please file an abuse report under Harassment - Verbal Abuse and provide us with as much detail as possible—including as complete a list as possible of accounts used in the situation—so that we can better review the report. 

For more tips on how to deal with harassment, please visit our website: http://community.secondlife.com/t5/English-Knowledge-Base/How-to-deal-with-abuse-and-harassment/ta-p/1339983

As with any harassment, if you fear this may have an impact on your real life, such as threats of personal harm or putting your actual safety at risk, we encourage you to also notify your local authorities so that they can assist you in taking the appropriate steps to ensure your real life safety.

 

Sincerely,

Kristin Linden

 

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