Missing Credit Process Payment

[Samual Wetherby]

Anyone else missing a credit process from LL to their Paypal?

I processed a decent amount on 14th.

Received an email on the 15th from LL saying the credit process had been completed and the funds should be in my Paypal. But no Paypal payment

I know there was Billing Maintances on the 15th.

I've submitted a ticket, but only thing I recieved back was a "Please supply your security question answer".

I've updated the ticket daily, checking with Paypal daily and nothing and still  no reply from LL.

Anyone else having issues or gotten this resolved?

 

[Alwin Alcott]

did you give support the answers they asked?...

If so, ask the status, don't add information that's not relevant to LL. If their signs say "processed " and you only add "not received" it's not going to solve things more quickly.

You could also try to get info at paypals side.

[Samual Wetherby]

Yes answered the question.

There is no info Paypal side if nothing was sent through.

Have included everything including copy of the credit transaction.

Just no reply at all from LL.