why do i keep crashing every 5 minutes ? am i doing something wrong ?

[alexandermathew]

Every time i try to teleport, or send an IM or buy something i crash ?? i dont know what to do it is getting frustrating. can someone help me please, perhaps i am doing something wrong, or have some wrong settings. im not so sure :/

Firestorm 4.7.9 (50527) Aug 4 2016 02:43:12 (Firestorm-Release) with OpenSimulator support
Release Notes

CPU: Intel(R) Core(TM)2 Duo CPU T5800 @ 2.00GHz (1995.21 MHz)
Memory: 3067 MB
OS Version: Microsoft Windows 7 SP1 32-bit (Build 7601)
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: GeForce 9600M GT/PCI/SSE2

Windows Graphics Driver Version: 7.15.0011.7561
OpenGL Version: 2.1.2

RestrainedLove API: (disabled)
libcurl Version: libcurl/7.47.0 OpenSSL/1.0.1h zlib/1.2.8
J2C Decoder Version: KDU v7.8
Audio Driver Version: FMOD Ex 4.44.61
LLCEFLib/CEF Version: 1.5.3.FS6-(CEF-WIN-3.2526.1366.g8617e7c-32) (Chrome 47.0.2526.80)
Voice Server Version: Not Connected
Settings mode: Firestorm
Viewer Skin: Firestorm (Grey)
Font Used: Deja Vu (96 dpi)
Font Size Adjustment: 0 pt
UI Scaling: 1
Draw distance: 96 m
Bandwidth: 1150 kbit/s
LOD factor: 2
Render quality: Medium-Low (2/7)
Advanced Lighting Model: No
Texture memory: 512 MB (1)
VFS (cache) creation time (UTC): 2016-8-16T13:13:21
Built with MSVC version 1800

[Alwin Alcott]

reset your modem/router ...

power off your machine

power off your router/modem

wait a few minutes

restart modem/router

wait till it's up and running

restart your machine.

 

put your graphic preferences lower, you might ask too much from your machine.

If it doesn't work and need more help, edit your post and add your system specs ( copy/paste from the "help" in your viewer)

[Rhonda Huntress]

In addition to Alwin's answers I will say I have had fewer crashes with the beta Bento viewer.

[Rolig Loon]

It sounds very much as if you are using a computer that was never designed to run programs like Second Life.  It's crashing often because you are trying to force it to do things that are overstressing it and potentially causing damage.  We can only guess, though, without knowing exactly what your computer looks like. 

Next time you start your viewer, do not complete the login proccess.  Instead, look in the upper left corner of the startup screen for the HELP link. Click it, and then About Second Life.  In the window that appears, click Copy To Clipboard.  Then come back here and paste that information into your original question. (Click the Options link in the upper right corner of your question and then EDIT).  When we have that information, it will be easier to make intelligent guesses.

[Adamburp Adamczyk]

Hi alexander

 

What viewer are you using? it could be a problem with the settings, which is easy enough to check.

 

Also, as suggested, reboot your modem to clear out any connection issues.

 

If you can tell what viewer you're using, I will talk you through the relevant settings to check.

 

regards,

 

Adamburp "loves checking settings instead of spamming links" Adamczyk.

[KarenMichelle Lane]

Alexander,

Your laptop should be able to run a SL Viewer on the very lowest Graphics Slider setting. There is no getting around the fact that the Graphics Chip Set [2009 technology] is missing a lot of upscale features required for a modern 3D application....