I Purchased Linden through the best rate. After 20 minutes checked and said system cancelled

[Shayne Larnia]

I attempted to purchase linden through best rate.  After 20 minutes I had not recieved anything so I checked my dashboard and it said system cancelled. I checked my credit card and it showed the 1.00 purchase and the 70.00 purchase for linden.

Rechecked dashboard and it said that the order was open, so I cancelled the order. My credit card still shows that the transaction cleared, but I have not recieved linden nor any communication of refund.

Will Linden Labs refund my money or give me the linden?

[Rolig Loon]

Whenever a transaction fails, the cash shows up in the account's USD balance.  It is not refunded to your payment source.

Check to be sure that the card you registered with Linden Lab is in fact a regular credit card, not a prepaid card of some kind or a debit card.  If it's not, that might explain some of your problems.

[AlphaYaguarete]

Hi I'm having the same problem and I have no L$0???

[Alwin Alcott]

don't post your own quesitons under somebody elses please, this isn't forum but answer section.

If you have a question, open your own post.

[Alwin Alcott]

If you get a refund it will not go to your credit card, but to your USD balance at your SL account. You'll have to check there.

[Amethyst Jetaime]

When you but Lindens you buy from other residents not LL. If you chose a Best Rate Buy (Limit Buy) that allows you to specify the amount of Linden dollars and the exchange rate you are willing to accept. LindeX automatically matches up buy and sell offers as they come in. If your offer is too high it could take hours, days, weeks, or months or even never, before you get any $L's.

You can cancel the Limit buy and the money will go to your US dollar balance. You can then use Market Buy to get Lindens almost instantly