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Spinning wheel of death. Help! Im crashing every 2-3 minutes. System is working fine.


AsteridSolanaceae
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I have searched the community to find answers for this, but none seem to be the problem. i Have a NVIDIA GEforce GT 650M 1024MB graphics card. It is not hot, I am not receiving and errors, just occasionally the "apple send report". I cannot stay inworld for more than a few minutes. I have tried to lower the amount of attachments and scripts, but as soon as I go to a populated sim, I crash. On my own sim I occasionally have the problem but not near as much. It happends with Firestorm as well as the SL viewer. Everything is updated, at least on my end. Can anyone advise?

her is more info:

Firestorm 4.7.9 (50527) Aug 4 2016 01:59:52 (Firestorm-Releasex64) with OpenSimulator support
Release Notes

You are at 105.4, 60.0, 3801.5 in Pandemonium located at sim10591.agni.lindenlab.com (216.82.52.153:12035)
SLURL: http://maps.secondlife.com/secondlife/Pandemonium/105/60/3801
(global coordinates 217193.0, 332604.0, 3801.5)
Second Life RC Magnum 16.08.01.318271
Retrieving...

CPU: Intel(R) Core(TM) i7-3740QM CPU @ 2.70GHz (2700 MHz)
Memory: 16384 MB
OS Version: Mac OS X 10.11.6 Darwin 15.6.0 Darwin Kernel Version 15.6.0: Mon Aug 29 20:21:34 PDT 2016; root:xnu-3248.60.11~1/RELEASE_X86_64 x86_64
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: NVIDIA GeForce GT 650M OpenGL Engine

OpenGL Version: 2.1 NVIDIA-10.10.13 310.42.25f01

RestrainedLove API: (disabled)
libcurl Version: libcurl/7.47.0 OpenSSL/1.0.1i zlib/1.2.8
J2C Decoder Version: KDU v7.8
Audio Driver Version: FMOD Ex 4.44.61
LLCEFLib/CEF Version: 1.5.3-(CEF-OSX-3.2171.2069-32)
Voice Server Version: Not Connected
Settings mode: Firestorm
Viewer Skin: Firestorm (Blue)
Font Used: Mobi Sans (96 dpi)
Font Size Adjustment: 0.2 pt
UI Scaling: 1
Draw distance: 128 m
Bandwidth: 500 kbit/s
LOD factor: 2
Render quality: Medium-High (4/7)
Advanced Lighting Model: Yes
Texture memory: 768 MB (1)
VFS (cache) creation time (UTC): 2016-7-20T20:9:25
Built with Clang version 4.2.1 Compatible Apple LLVM 7.3.0 (clang-703.0.31)
Packets Lost: 65/41595 (0.2%)

Thank you in advance for your time.

Asterid

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The 650M is a nice card.  I have one in my laptop too.  It is not very high-powered, though, so it's not smart to stay in world for more than a few minutes at a time.  Temperature truly does climb.  You can nurse it into working properly for longer times if you keep a good airflow all around it, and if you keep your draw distance fairly short (less than 128m) and avoid really busy regions.  Avatars put a very heavy rendering load on any graphics card, especially if they have a high complexity (ACI).

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You aren't giving us much information. It is best to open the viewer and before or after login click HELP->ABOUT... and copy that information to include with your poat. You can add it to this one using OPTIONS->EDIT in the upper right of your post.

You can get and run the free programs Open Hardware Monitor and/or GPU-Z to see the temperatures in your laptop. If they are getting into 80C and up range it is running too hot.

Make sure your cooling air path is not obstructed. Check any vents on the bottom of the unit. Make sure nothing is obstructing them when you are using it.

Some laptops can be easily opened and cleaned. Look for your model number then search YouTube using the model number and the word 'disassemble'. If it looks too complicated and you are running hot, it may be time to have a tech open the case and clean it out.

If you are in the northern hemisphere, it is common to have heat problems this time of year. A friend plays WoW with a small fan blowing on his laptop. It helps to keep the unit from sucking the hot cooling exhaust into the nearby intake vents.

You can Google for tips on how to cool your model of laptop.

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If you are using El Capitan Or Sierra, there is a known problem with Nvidia Mac being very crashy.

The crashing is in the Apple Nvidia driver.

For details see this bug report: https://jira.secondlife.com/browse/BUG-10302

There is no real fix for this crash (the fix will need to come from Apple), however switching over to using the Nvidia web drivers will stop the crashes, but with a chance of the viewer running with poorer performance.

This problem affects other games too, for example see https://forum.paradoxplaza.com/forum/index.php?threads/constant-crashes-os-x-10-11-el-capitan.885139/ and http://us.battle.net/wow/en/forum/topic/18300112234.
The same workaround appears to fix the problem in other games also - that is to switch over to using the Nvidia web drivers instead of the Nvidia driver that Apple provides.

You can find the list of Nvidia web drivers here, with download links directly from Nvidia: http://www.insanelymac.com/forum/topic/306535-nvidia-web-driver-updates-for-el-capitan-update-03222016/
Instructions on how to install Nvidia web drivers can be found here: http://www.tonymacx86.com/graphics/184105-nvidia-releases-alternate-graphics-drivers-os-x-10-11-3-346-03-05-a.html
You can switch between using the Apple Nvidia driver and the Nvidia web driver (needs a reboot after each change).

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