active account

[Monti Messmer]

We cannot help you, we´r all Residents like you.

Contact customer support

Monti

[Monti Messmer]

We cannot help you, we´r all Residents like you.

Contact customer support

Monti

[Alwin Alcott]

you can not delete your account by accident, it's a choice you have to confirm.

 

You can go to the support section and open a ticket in the  "reactivate an old account" section.  Use the current account to create the case or open it with a guest email.

After the case is assigned to a employee you most likely will need to provide RL information and answers to some questions before your acount is active again.

[HarleyQuiinDark]

I already had the tickets ... what should I wait for confirmation? ...

[Alwin Alcott]

you have to wait till a LL employee is assigned and contacts you back, you can do nothing to speed things up other than reply on their questions as soon you get a response.

It normally doesn't take longer than one or two days before you get a response .. but that depends how busy it is at support..

You will receive the message in the email, and you can find it in the support case by logging in and open the ticket to read the status.