Ummm... Be very sure that it was really Linden Lab who sent that e-mail, and that you were logged into your own dashboard at secondlife.com when you did it. That is one very common way for bandits to scam their way into user accounts.
This is a resident-to-resident Answers site. Lindens never come here and we have absolutely no way to look into your account. You seem to be a Premium member, so you should be calling Live Chat when you have questions about your account. Also, if you have a non-technical issue related to billing concerns, you can call the Linden Lab billing team at the following toll-free numbers at any time 24/7:
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Rolig Loon
Ummm... Be very sure that it was really Linden Lab who sent that e-mail, and that you were logged into your own dashboard at secondlife.com when you did it. That is one very common way for bandits to scam their way into user accounts.
This is a resident-to-resident Answers site. Lindens never come here and we have absolutely no way to look into your account. You seem to be a Premium member, so you should be calling Live Chat when you have questions about your account. Also, if you have a non-technical issue related to billing concerns, you can call the Linden Lab billing team at the following toll-free numbers at any time 24/7:
Local Toll-Free numbers
US/Canada: 800-294-1067 FREE
France: 0805-101-490
Germany: 800-724-4552 FREE
Japan: 800-100-3060 FREE
Brazil: 800-878-3076 FREE
Spain: 90-083-9074
UK: 800-086-9081 FREE
Long distance ( not free, but you can use Skype to save some cost ) : 703-286-6277
**Note: Support is offered only in English
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