my account

[onedayannie]

when will myaccount be fixed? linden sent me an e-mail to change my password to fix the issue supposedly but it is still there. how will i pay my tier or my membership?

[Rolig Loon]

Ummm... Be very sure that it was really Linden Lab who sent that e-mail, and that you were logged into your own dashboard at secondlife.com when you did it.  That is one very common way for bandits to scam their way into user accounts.

This is a resident-to-resident Answers site.  Lindens never come here and we have absolutely no way to look into your account.  You seem to be a Premium member, so you should be calling Live Chat when you have questions about your account.  Also, if you have a non-technical issue related to billing concerns, you can call the Linden Lab billing team at the following toll-free numbers at any time 24/7:

Local Toll-Free numbers

US/Canada: 800-294-1067 FREE
France: 0805-101-490
Germany: 800-724-4552 FREE
Japan: 800-100-3060 FREE
Brazil: 800-878-3076 FREE
Spain: 90-083-9074
UK: 800-086-9081 FREE

Long distance ( not free, but you can use Skype to save some cost ) : 703-286-6277
**Note: Support is offered only in English

[Lindal Kidd]

oh crap.  Did someone send you an email to "fix a problem" and you clicked the link in it and then entered your user name and password?

If so, your account has been stolen by a phishing scam.  Immediately follow the instructions here:

http://community.secondlife.com/t5/English-Knowledge-Base/Password-and-account-information/ta-p/700017#Section_.5 (What to do if your account has been compromised)

[repita2]

My account win this month I pay premium at winning more still do not know how to pay for which do not come invoice account to pay is premium account quarterly tuition name of my avatar is repita2 in sl how can I pay give me an easy way to pay ok thank you waiting for an answer

[Rolig Loon]

I do not fully understand your question, but I suspect that you are asking how to pay the monthly fees for your Premium account. They will be billed automatically to the credit card or PayPal or Skrill account that you registered when you set up the account. If I have guessed incorrectly, or if you have another question, please start a new thread. Do not add your question to a thread that was started by someone else.

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Eu não entendo perfeitamente a sua pergunta, mas eu suspeito que você está perguntando como pagar as taxas mensais para a sua conta Premium. Eles serão cobradas automaticamente para o cartão de crédito ou conta PayPal ou Skrill que você registrou quando você configurar a conta. Se eu ter adivinhado incorretamente, ou se você tem outra pergunta, por favor iniciar um novo tópico. Não adicione a sua pergunta para um segmento que foi iniciado por outra pessoa.