i buy today a 22.50 membership i cannot find my pvt home how i find it

[Alwin Alcott]

you can check at your profile page... but because you say prepaid card, i really doubt your payent got through, prepaid and debit cards are rarely accepted for SL

Look at your payment history if all went right.

 

[Alwin Alcott]

you can check at your profile page... but because you say prepaid card, i really doubt your payent got through, prepaid and debit cards are rarely accepted for SL

Look at your payment history if all went right.

 

[Rolig Loon]

Alwin is quite right.  You can't use a prepaid credit card or a debit card in SL.  You obviously have a membership now, but I suspect that your bill from Linden Lab is unpaid.  You can check your account status on your dashboard at secondlife.com >>> Account.

If you have a non-technical issue related to billing concerns, you can call the Linden Lab billing team at the following toll-free numbers at any time 24/7:

Local Toll-Free numbers

US/Canada: 800-294-1067 FREE
France: 0805-101-490
Germany: 800-724-4552 FREE
Japan: 800-100-3060 FREE
Brazil: 800-878-3076 FREE
Spain: 90-083-9074
UK: 800-086-9081 FREE

Long distance ( not free, but you can use Skype to save some cost ) : 703-286-6277
**Note: Support is offered only in English

[onedayannie]

im not sure about the prepaid card, but all i have is my debit card and its been used for yrs for sl

 

[Alwin Alcott]

since a couple of months SL has a new handler for payments. Prepaids and Debits give problems for most, if not now it will perhaps later, there are lots of posts about that here in the Q&A section. Also in the knowledge base only the CC, paypal and skrill are mentioned as only valid payment methods.