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I'm trying to buy Linden $ on the LindeX but keep receiving an error


luciemoisan
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I'm trying to buy Linden $ on Lindex but keep on getting the same error message:

We are unable to complete your request. You can't exchange currency.
Please click here for more information.

I have triple checked... my credit card has been successfully added on the billing page. I have set that card to be the card that you can buy L$ and land on the billing page. I have enough funds on my card and I am a new user, but I am only trying to deposit $10 which is under the $30 limit for new users.

Thank you

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We are only volunteer residents here no Lindens read this. We have no access to your account records. You should contact billing to find out what the issue is.

Billing support phone numbers:
Toll-Free (US/Canada)
800.294.1067
Long-Distance
703.286.6277
The Billing team is available 24 hours a day, seven days a week.
Local Toll-Free numbers

France: 0805.101.490
Germany: 0800.664.5510
Japan: 0066.33.132.830
Portugal: 800.814.450
Spain: 800.300.560
UK: 0800.048.4646
Support is in English Only

If you cannot use one of these phone numbers contact Live Chat if you are a premium member or file a support ticket

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luciemoisan wrote:. I have enough funds on my card and I am a new user,


this line makes me think you did not add a CC but a debit or prepaid. A CC doesnt need funds, it IS a fund itself.

If you use a debit or prepaid ( even when it ha a mastercard/visi or other real cc logo) will not work.

only real CC, paypal (verified) and Skrill are accepted payment methods.

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