Omin0us Posted June 17, 2016 Posted June 17, 2016 I just tried to login and got thisLogin error: Your account is undergoing minor maintenance.Your account is not accessible until2016-06-17 10:58:13 Pacific Time.If you feel this is an error, please contactsupport@secondlife.com. What are they doing to my account? and is that email legit?Can someone please help me
KarenMichelle Lane Posted June 17, 2016 Posted June 17, 2016 Have you tried logging in now? LL completed a large maintenance activity that took a few days in total. If you still can't log in then email them at support@secondlife.com and/or Submit a Support Case.
Omin0us Posted June 18, 2016 Author Posted June 18, 2016 i could login as soon as the time it said was over, but i was just wondering if it wasnt something bad that was happening to my account. i dont see anything different either 1
Alwin Alcott Posted June 18, 2016 Posted June 18, 2016 thats why it is important to keep up with the announcements on the main webpage and grid status. It will keep you up to date with planned en even unplanned maintenance.
KarenMichelle Lane Posted June 18, 2016 Posted June 18, 2016 Omin0us wrote: i could login as soon as the time it said was over, but i was just wondering if it wasn't something bad that was happening to my account. i don't see anything different either Omin0us, Basically all these maintenance activities are update and correction to the various databases that allow the SL Grid & us to exist. Back in the days when I was an internal accounting auditor for a Fortune 100 company, the systems analysts and programmers would perform maintenance activities to correct an issue that potentially could affect our customer accounts. This was frequently an unscheduled activity done on weekends. If the issue was major we might be told that some of our departmental systems would be down early for an emergency fix. SL is the same way. So during the global planned update/repair activity your account was flagged as potentially affected by the issue being corrected. It was queued for additional processing. This why the status message was left for you. LL doing what needed to be done to make you right! Not noticing what was fixed means that the maintenance was a success for your account. [finfers crossed] LL may publish a detailed Blog entry about this maintenance activity in a few days. This is something new we've been seeing as of late. 1
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