why did you take my debit card off ?been with you for year.

[DeeDee Timeless]

i want to know why you wont except my debit card been with sl for many years.

[Amethyst Jetaime]

We didn't do a thing.  We are only volunteer residents here no Lindens read this. We have no access to your account records.

You should contact billing to answer your questions.

Billing support phone numbers:
Toll-Free (US/Canada)
800.294.1067
Long-Distance
703.286.6277
The Billing team is available 24 hours a day, seven days a week.
Local Toll-Free numbers

France: 0805.101.490
Germany: 0800.664.5510
Japan: 0066.33.132.830
Portugal: 800.814.450
Spain: 800.300.560
UK: 0800.048.4646
Support is in English Only

If you cannot use one of these phone numbers contact Live Chat if you are a premium member or file a support ticket

[Rolig Loon]

Debit cards and prepaid cards will not work in SL any more.  Linden Lab changed its credit processor several months ago, so cards of that type that may have worked previously are no longer accepted.  You will need to get a credit card or a verified PayPal or Skrill account.