Jump to content
  • 0

Is there any way to make the unplanned maintenance a bit more planned?


Quron Dagger
 Share

You are about to reply to a thread that has been inactive for 2327 days.

Please take a moment to consider if this thread is worth bumping.

Question

  • 0

"Unplanned Maintenance" means "Something broke unexpectedly.  It's very serious, so we need to fix it right now.  We can't wait until a planned maintenance period."

The "something" that broke could be the result of an equipment failure, but it's just as likely to have been caused by a denial of service attack or a security exploit that leaves Second Life and its residents and their accounts vulnerable.  Nobody can predict when things like that happen.  That's why the repairs are "unplanned". 

Linden Lab loses money when they don't have people coming in world and buying things.  They lose some trust with residents and potentially lose them completely.  If it were not seriously important to make an emergency repair or to block a security problem, you can bet that Linden Lab wouldn't do it.  In the end, the risks of further damage are too high to ignore.

People are inconvenienced when Linden Lab needs to shut down access. Planned events are interrupted. Merchants lose sales.  People in the middle of projects miss deadlines.  Nobody likes to have Second Life's doors closed, even for the hour or two that it may take to fix a serious problem. If Linden Lab makes a judgment call to shut down access on a weekend -- the busiest days of the week -- they are deciding that the alternatives are worse.

  • Like 3
Link to comment
Share on other sites

3 answers to this question

Recommended Posts

  • 0

"Unplanned Maintenance" means "Something broke unexpectedly.  It's very serious, so we need to fix it right now.  We can't wait until a planned maintenance period."

The "something" that broke could be the result of an equipment failure, but it's just as likely to have been caused by a denial of service attack or a security exploit that leaves Second Life and its residents and their accounts vulnerable.  Nobody can predict when things like that happen.  That's why the repairs are "unplanned". 

Linden Lab loses money when they don't have people coming in world and buying things.  They lose some trust with residents and potentially lose them completely.  If it were not seriously important to make an emergency repair or to block a security problem, you can bet that Linden Lab wouldn't do it.  In the end, the risks of further damage are too high to ignore.

People are inconvenienced when Linden Lab needs to shut down access. Planned events are interrupted. Merchants lose sales.  People in the middle of projects miss deadlines.  Nobody likes to have Second Life's doors closed, even for the hour or two that it may take to fix a serious problem. If Linden Lab makes a judgment call to shut down access on a weekend -- the busiest days of the week -- they are deciding that the alternatives are worse.

  • Like 3
Link to comment
Share on other sites

  • 0

at first LL does very rarely read here, all answers are given by residents as you.

 

The only difference is they know there are things that can go wrong.

I am very glad you never had a flat tire without being in front of your garage.

That you never had a power failure without having enough electric generators in your barn.

That you never were without milk, sugar, coffee or other things you need while stores were closed....

need more?

 

Something simply got broken and had to be repaired. Or do you prefer they wait till weekend is over next time?..SL closed for 3 days....yayyyy what a joy that would bring on the forums, if you sse what a little hick up as this already brings... get a (2nd) life.

Maintenance closed.

  • Like 3
Link to comment
Share on other sites

You are about to reply to a thread that has been inactive for 2327 days.

Please take a moment to consider if this thread is worth bumping.

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share

×
×
  • Create New...