im in australia how do i call ll my accounts on hold and im stuck

[Alwin Alcott]

when your account is on hold communication by ticket system works better than calling.

You will have all things you said and they said and all thing that are send in one place.

When you did send documents on own initiative without pending ticket responses, things will for sure not speed up because they will have to find out manually where it belongs.. ID is mostly handled by a automatic system, LL will send a special link for you to upload your copy.

[Alwin Alcott]

when your account is on hold communication by ticket system works better than calling.

You will have all things you said and they said and all thing that are send in one place.

When you did send documents on own initiative without pending ticket responses, things will for sure not speed up because they will have to find out manually where it belongs.. ID is mostly handled by a automatic system, LL will send a special link for you to upload your copy.

[Amethyst Jetaime]

You should have gotten an email explaining why your account is on hold and what, if anything, you need to do.  If you didn't get it, check your spam folder as they sometimes end up there.

If the email didn't say you need to do anything, then all you can do is be patient.  Continue to check email (and your spam folder)  as you will get another email if you need to do something or when the issue is resolved.

If LL requires anything from you follow the directions they give you carefully for how to submit it.  Failure to do so will result in longer delays.  Calling LL does not help at all unless they specifically tell you to do that and if they do, a phone number will be provided.