Can't post photos for the last two weeks....

[Guenevere Amaranth]

Hi everyone!!

 

I haven't been able to post pics to my SL feed/profile page for about two weeks now. I get the standard "pic failed to upload" red message whenever I try.

 

I'm using Windows 10, standard SL viewer. latest version. Anyone able to help or have similar issues?

 

*Hugs*,

*~ Alayna

[Whirly Fizzle]

This is a bug on the latest LL viewer release - see https://jira.secondlife.com/browse/BUG-11899

The bug is fixed on the QuickGraphics-RC viewer, which you can download here: http://wiki.secondlife.com/wiki/Release_Notes/Second_Life_Release/4.0.5.315117

 

[Guenevere Amaranth]

I installed this, but still have the same problem.

Any other suggestions? I really am partial to the SL viewer but also like using my feed.

[Guenevere Amaranth]

Hmmm...not sure what I'm doing wrong, but I did a complete uninstall and reinstall from the link posted above, and I am still having the same issue.

Please let me know if anyone has any ideas! I really don't relish having to change viewers.

 

*Hugs*,

*~ Guen

[Whirly Fizzle]

Hmm the fix in the QuickGraphics viewer is working fine for me - I'm on Windows 7.

Check if you can post images to your feed using an alt on the QuickGraphics viewer - if it works on an alt then there may be something wrong with the affected accounts profile/feed that needs to be fixed, inwhich case the best thing to do is to submit a support case.

If it also fails on an alt on the QuickGraphics viewer then I would file a JIRA issue to report a possible bug.

[ChinRey]

---

Guenevere Amaranth wrote:

I installed this, but still have the same problem.

---

What image size are you trying to upload? I've noticed if I choose the highest resolution int eh dropdown menu (1024x768) uplaods usually fail but if I go down to 800x600 they work jsut fine.

[Guenevere Amaranth]

The problem is fixed!! *fingers crossed*

I needed to completely uninstall SL past versions and related files to make the new version work properly, but it did finally install the updated version

The issue was that the new files were NOT completely overwriting the old, most importantly, refusing to update/overwrite secondlifeviewer.exe

Once I cleared all previous versions out and did a brand-new install, worked fine. (I'm on Windows 10, if anyone else has similar issues)

Thanks for all the help!!

*Hugs*,

*~ Guen