Jump to content
  • 0
Sign in to follow this  
Gamermare623

2 accounts on hold now.

Question

  • 0

If you are a Premium member, contact Live Chat.  Otherwise, submit a support case.  You will probably be asked to provide some form of official documentation ( a driver's license or a passport, perhaps) to prove that you are the account holder.

If you reported to Linden Lab that your accounts were "hacked" (unlikely), they will have locked them automatically while they investigate.  That may take a few days, so be patient.

  • Like 1

Share this post


Link to post
Share on other sites

3 answers to this question

Recommended Posts

  • 0

If you are a Premium member, contact Live Chat.  Otherwise, submit a support case.  You will probably be asked to provide some form of official documentation ( a driver's license or a passport, perhaps) to prove that you are the account holder.

If you reported to Linden Lab that your accounts were "hacked" (unlikely), they will have locked them automatically while they investigate.  That may take a few days, so be patient.

  • Like 1

Share this post


Link to post
Share on other sites
  • 0

a slong your ccounts are on hold you can not get it back, also not with security questions.

If they are on hold and LL asks for the information and you can't give it you will never get it re-opened

Not remembering such important info is a sign for them you are not the owner.

Share this post


Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Answer this question...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Sign in to follow this  

×
×
  • Create New...