account is hold

[Chanel Docherty]

Hello everyone , my name is Evey Violet from italy , yesterday my account has been hacked , someone has used and emptied my account , I quickly changed the pwd and did report to the linden . This morning , however, can not log in , pwd tells me invalid , I had a ticket and tells me that my account an hold , what can I do to get my Evey ?

secondlife:///app/agent/86a67d86-8c41-4261-9750-aa0ce9cf5f1b/about

 

 

I'm writing with sister's avi

[Rolig Loon]

If you reported the event to Linden Lab, they will have put your account on hold while they investigate.  That may take a few days. You have done the right thing. 

For future reference, it is very difficult to "hack" a user account in SL, and usually not worth the effort.  It is much easier to fool a user into giving access to the account unwittingly.  Read http://www.firestormviewer.org/phishing-scams-on-the-rise-again/ and http://wiki.secondlife.com/wiki/Linden_Lab_Official:Password_Protection .  In addition, many objects in SL will ask for permission to take money from your account. These are usually legitimate requests, because you have bought something.  If you do not recognize the person who is asking, however, or do not understand what you are being asked for, do not give permission.