How do I get a LIFE2 item redelivered if the creator is never online?

[CandyBless]

I purchased a LIFE2 pillow for energy and forgot I was in unavailable mode and didn't recieve the item. I have looked for a redelivery terminal and have came up empty handed. How do I get this item redelivered and I purchased it inworld?

[Lindal Kidd]

Send a polite notecard to the creator and request a re-delivery.

Be aware that they may refuse.  Merchants get requests for "extra" items all the time and it's hard to tell who has an actual problem and who's just trying for a free item.