ao and tp

[broncocas]

hello sorry i already ask about my double messages i get in local chat but now its getting worse

since yesterday 05/08 i cant tp anymore my ao dont work and people its dancing but on my screen

the stand still thank you so much for answering

[Rolig Loon]

Yes, Alwin's response to your earlier question was correct.  You have an unreliable Internet connection.  Bandwidth is probably not a problem.  It rarely is.  You are either losing data packets between your computer and the Linden Lab servers, or there are moments of unacceptably slow transmission (long ping time), so that your viewer and the servers are seriously out of sync.

As Alwin suggests, reboot both your router and your modem and then restart everything.  If you have been on a wireless Internet connection, get rid of it.  Many people have no trouble at all with wifi or satellite connections, but they are neither recommended nor supported by Linden Lab.  If your router is more than three years old (or a LinkSys router), you may need to replace it.

See other more advanced suggestions in Nalates's blog at http://blog.nalates.net/2011/10/26/troubleshoot-your-sl-connection/

[Whirly Fizzle]

Are you using Norton antivirus?

Norton is causing this problem over the last few days - see https://jira.secondlife.com/browse/BUG-11891

To fix:

Uninstall Norton using the Norton Removal Tool at https://support.norton.com/sp/en/uk/home/current/solutions/kb20080710133834EN_EndUserProfile_en_us

Note that just uninstalling Norton through Windows programs & features will not fix the problem, you must use the above removal tool.

Then reinstall Norton & you should be fine.