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Email received asking for ID to process credit - is this genuine or a scam?


DitsyDaisy
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DitsyDaisy wrote:

[ .... ]

Cant find an option to reply to the answer below so editing the question instead.

I've uploaded passport, which doesnt have my address on it but now the link has closed without letting me upload a second piece of id - so of course theyre going to say I've not complied and refuse to authorise the credit withdrawal.  What do I do now?

You've discovered exactly the right way to respond.  You could have also used the Permaliink option under my post.

At this point, the fastest way to get things straightened out is to talk to a real person in the billing office.  They are quite helpful and friendly.  If you have a non-technical issue related to billing concerns, you can call the Linden Lab billing team at the following toll-free numbers at any time 24/7:

 

Local Toll-Free numbers

 

US/Canada: 800-294-1067 FREE

France: 0805-101-490

Germany: 800-724-4552 FREE

Japan: 800-100-3060 FREE

Brazil: 800-878-3076 FREE

Spain: 90-083-9074

UK: 800-086-9081 FREE

 

Long distance ( not free, but you can use Skype to save some cost ) : 703-286-6277

**Note: Support is offered only in English

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