KayCee Hawker Posted April 14, 2016 Share Posted April 14, 2016 I cannot remember the password to my alt account and the email address I used originally is no longer valid. How can I reset my password? Link to comment Share on other sites More sharing options...
0 Rolig Loon Posted April 14, 2016 Share Posted April 14, 2016 Here's the official Linden Lab word .... What to do if you forget your password If you know your username but have forgotten your password, go to the password recovery page. Enter your username and click Send Instructions to have instructions on how to create a new password sent to the email address connected to the account . You'll need to answer the security question you chose when creating your Second Life account. Be sure to check your junk mail/spam folder. If you can't recall the answer to your security question or no longer have access to the e-mail account you provided, just contact Customer Support, preferably by opening a support case. You'll be asked to verify your identity and, working together, we can reset your security question. We apologize in advance that support cannot retrieve passwords. Luckily, this won't be an issue once we reset your security question. 1 Link to comment Share on other sites More sharing options...
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KayCee Hawker
I cannot remember the password to my alt account and the email address I used originally is no longer valid. How can I reset my password?
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