Ponting Posted March 24, 2011 Share Posted March 24, 2011 Hi,Im new around here and looking for some advice. I cannot login with my main character, I get the message, "Login faild. We are unable to complete your request at this time." Any advice would be appreciated. i also could not log on here with the same character, I had to create this so I could post.Cheers for the help and I agologise if Ive posted in the wrong area. Link to comment Share on other sites More sharing options...
Marigold Devin Posted March 24, 2011 Share Posted March 24, 2011 Please have a look at the official Knowledge Base to see if your issue is listed. There are many reasons why logins fail. http://community.secondlife.com/t5/English-Knowledge-Base/Login-failure/ta-p/700109 Link to comment Share on other sites More sharing options...
Ponting Posted March 24, 2011 Author Share Posted March 24, 2011 Thanks for that. Looked there but couldnt seem to solve the problem. I also logged in with my new charcater and found the other one in game and it said its offline and when I click on the profile tab for that character, it says this profile is diasabled. Oh well. Maybe it will solve the problem itself. Cheers again. Link to comment Share on other sites More sharing options...
Winter Wardhani Posted March 24, 2011 Share Posted March 24, 2011 If you see your avatar inworld it probably got stuck in the server. Try to contact the owner of the land (if it is a private island) and ask him/her to restart the SIM. That usually works. If it is on mainland, open a ticket or contact live help for the Lindens to unblock the situation. Hope it helps :smileyhappy: Link to comment Share on other sites More sharing options...
Ponting Posted March 24, 2011 Author Share Posted March 24, 2011 @Pep. Thanks for that. No chance of retiring, gotta go on a tour of Sri Lanka next after we win the world cup. When I say I found the other character on game I just did a name search and found the name which said it was offline, did not actually find the character in game. Link to comment Share on other sites More sharing options...
Peewee Musytari Posted March 24, 2011 Share Posted March 24, 2011 Ponting wrote: Hi, Im new around here and looking for some advice. I cannot login with my main character, I get the message, "Login faild. We are unable to complete your request at this time." Any advice would be appreciated. i also could not log on here with the same character, I had to create this so I could post. Cheers for the help and I agologise if Ive posted in the wrong area. If you go to https://support.secondlife.com/create-case/ make sure you are logged OUT on the page, then fill in the ticket for SL Web Login issues using the email address for the account that is broken. Link to comment Share on other sites More sharing options...
Recommended Posts
Please take a moment to consider if this thread is worth bumping.
Please sign in to comment
You will be able to leave a comment after signing in
Sign In Now