Friends not showing as online

[Deborah DeFarge]

This issue seems to have reared its head again. My friends and I have noticed we're not seeing each other as 'Online' in the contact list, yet we are logged in.  The friend appears as online once an IM has been sent.  Anyone else having this problem? 

[Ayesha Askham]

Deborah

I have seen this phenomenon a few times over recent months, it is a connectivity issue, sometimes it seems to be server(sim) related, possibly a particular rack of servers, I don't know.

I have not observed it more frequently of late though.  As to WHAT it is, I am no wiser than you, although I do think that client(viewer) - server communication has degraded, possibly due to code-changes at server-level

[Perrie Juran]

See this JIRA:

https://jira.secondlife.com/browse/BUG-7557

Also, Whirly's comments here:

https://community.secondlife.com/t5/General-Discussion-Forum/im-haveing-a-contact-issue/m-p/3016631

 

(note, log ins on the JIRA are case sensitive)

[Aeriabella]

It is indeed a stubborn glitch with SL.  It comes and goes as it feels it seems.  
Touch wood, mine has been (or was, since this last roll out at least) stable, but I have always had issues with not being able to see friends, and friends not seeing me.  Also the stubborn issue of the program crashing, yet keeping me logged in on the server side, yet wiping out all communications that were not viewed before the crash. Niiiice.