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Identification of a product


Charlize Canning
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Hi Guys,

I am sure this has been asked before, but sorry can´t find a solution. When a customer does not get his product via MP cause of a crash, he/she usually calls the vendor for a redelivery and sends the order confirmation. In this order confirmation is only a number for the product he/she bought. Now if you have for example a product with 10 different colors that you sell individualy you have to scroll all your products to find that number and find out which product was bought. Is there a way to better find what you are looking for? For example by name? And second, i never figured out what the SKU is or where I can find it.

Thanks for answering and have a nice week.

 

Charlize 

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