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Make sure that your Java & Flashplayer are both up to date, for Flashplayer, go to http://get.adobe.com/flashplayer/otherversions/ and instal the one for "Other Browsers".

If that doesn`t help, you don`t say which viewer ou are using, but if you are on 2.5, you could try the 2.6 beta and see if that is better, you can get it here: https://wiki.secondlife.com/wiki/Release_Notes/Second_Life_Beta_Viewer/2.6.0#Release_Notes_for_v2.6.0_Beta_2_.28224672.29_-_Second_Life_Beta_Viewer

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Make sure that your Java & Flashplayer are both up to date, for Flashplayer, go to http://get.adobe.com/flashplayer/otherversions/ and instal the one for "Other Browsers".

If that doesn`t help, you don`t say which viewer ou are using, but if you are on 2.5, you could try the 2.6 beta and see if that is better, you can get it here: https://wiki.secondlife.com/wiki/Release_Notes/Second_Life_Beta_Viewer/2.6.0#Release_Notes_for_v2.6.0_Beta_2_.28224672.29_-_Second_Life_Beta_Viewer

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Have you tried viewer 2.6 yet? You can get it from the link in my post. Reason I suggest that is because Callum Linden claims there is a fix for it in 2.6 that isn`t in 2.5.2

 

Read the comments on this JIRA https://jira.secondlife.com/browse/SOCIAL-569 try 2.6 and if its still not working on that viewer can you add your comments to that JIRA as requested by Dessie Linden.

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