I'm unable to buy Lindens on the website and in the viewer

[Caelium Loxingly]

In viewer 2 and phoenix viewer, i'm unable to buy Lindens, Alson on the website i can''t buy Lindens. Furthermore i just found out that somehow my old CC information, wicj i deleted a few weeks ago has been restored and my new cc information was deleted. And finaly i seem to be missing the option to change my billing information.

When i try to buy Lindens  from the website i am redirecten to the smae screen. To illustrate,

*when i click on buy L$ i'm directed to the page where i can fill in the amount of lindens i wish to buy, or the amount of dollars i wish to spend. When i fill in either option and click on buy now i'm redirected to the page i was before, the page where i can fill in the amout of lindens  i wich to buy or the amout of dollars i want to spend.

I also discoverd that my old Creditcard data (billing info) had been restored wjile i deleted it a few weeks ago to make room for my new Creditcard data. So i tried to change it back again but to my great surprise i can't find any option to change or ad new Billing information.

 

I really getting worried now!

[Peewee Musytari]

There were some blogs about problems but they are marked as resolved even though people are still claiming its not working.

Try calling the free Billing number or submit a ticket:

Toll-Free (US/Canada)
800.294.1067
Long-Distance
703.286.6277

Our Billing team is available 24 hours a day, seven days a week.
Local Toll-Free numbers

* France: 0805.101.490
* Germany: 0800.664.5510
* Japan: 0066.33.132.830
* Portugal: 800.814.450
* Spain: 800.300.560
* UK: 0800.048.4646
* Support is in English Only

[Chant Juran]

This is an ongoing problem and quite honestly the lindens do not seem to be taking it serious ...i wonder how many of us are suffering

come on lets have some action on thos anoying bug

Chant Juran

 

[Peewee Musytari]

Seems the buy lindens on the website is ok now for those that were having problems, but a couple are still saying the inworld button on Phoenix isn`t working, if thats the case for you, you should join the "Phoenix Viewer Support" group inworld and ask there, because LL won`t do support for a 3rd party viewer, only phoenix can fix bugs in their viewer.

[Sahra Beresford]

Hi Peewee

I see from your very helpful list of Billing team international phone numbers none for Australia and New Zealand. I think maybe lindens have forgotten us. Yet many down under people in world.-))

[Peewee Musytari]

I agree Sahra, ideally it would be nice for them to make the same service available to all residents,but even assuming they have just gone for the countries with the highest SL populations it has always surprised me that they didn`t include Holland, Italy, Greece, Australia, NZ or Ireland. No idea what the logic is for that at all.