Did you log inworld with the forgotten username? If so, it should be easy to trace this on your computer. When you log in, a folder in that name is created in AppData as below:
Vista, Windows 7, Windows 8
Local Disk C: > Users > Username > AppData > Roaming > SecondLife (or whatever viewer you're using)
I'm not sure on Windows 10 but think it's the same route.
The official way is as stated below and as mentioned in the box, this seems to be what is happening to you, the system is only able to give you the username for the first account created with that email address. Perhaps Support can help if you submit a ticket.
What to do if you forget your Second Life username
The username you created during registration is required to login to the Second Life® virtual world. If you forget your username, you can retrieve it:
From your welcome email
From the Second Life website
Note: If you forgot which email address you used when you registered, you can find out on the Contact Information page. You must have either your username or email address to recover your account credentials.
Retrieve your name from your welcome email
You provided an email address to register your account. A welcome email containing the Second Life username you created was sent to this address. To locate the email:
Log into your email account and search your archives for "second life".
Look for an email with your username in the subject line: "Welcome to Second Life, YOUR NAME!"
Retrieve your name from the Second Life website
Warning: If you registered multiple Second Life accounts with the same email address, you will be able to retrieve the username of only your first account. This is a known system limitation. Before you ever have to use this form, write down your usernames somewhere you'll remember!
Question
Nyll Bergbahn
Did you log inworld with the forgotten username? If so, it should be easy to trace this on your computer. When you log in, a folder in that name is created in AppData as below:
Vista, Windows 7, Windows 8
Local Disk C: > Users > Username > AppData > Roaming > SecondLife (or whatever viewer you're using)
I'm not sure on Windows 10 but think it's the same route.
The official way is as stated below and as mentioned in the box, this seems to be what is happening to you, the system is only able to give you the username for the first account created with that email address. Perhaps Support can help if you submit a ticket.
What to do if you forget your Second Life username
The username you created during registration is required to login to the Second Life® virtual world. If you forget your username, you can retrieve it:
Retrieve your name from your welcome email
You provided an email address to register your account. A welcome email containing the Second Life username you created was sent to this address. To locate the email:
Retrieve your name from the Second Life website
If you have forgotten your username or password:
Your Second Life name will be sent to you shortly.
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