Flashing wont load on new laptop

[Gigi Darkfury]

Hi

Ive just brought a new laptop and when i try and load sl I get just a continually flashing screen,  I google'd for some help and im using firestorm phoniex. It said on there website that sometimes windows 10 wont work with 64 bit so i uninstalled and still had the same prob using the 32 bit version.

Here is my system info, i think the graphics is the prob it has a very basic intel set and then a radeon r5 set, there isn't an option like on my old Dell xps15 to choose which graphics to run it with..pls help im missing my sl!!

thank you

 

intel e core i5 6200 r5 radeon m335 and ive updated the drivers from radeon.

[Freya Mokusei]

Willing to bet money that this is a graphics/performance issue. Second Life is not ideal for laptops.

Seems like your Radeon chip should give you perhaps 10-20 FPS on standard quality rendering in SL - doesn't look like the worst thing, though Windows 10 complicates things.

Are you sure it's running under Radeon when it's failing to load SL?

[Gigi Darkfury]

No im not sure and i dont know how to find out...

[Freya Mokusei]

Not sure this forum will be an ideal resource for you.

Do you have a technical friend, or support agreement with the place you purchased the machine?

[Gigi Darkfury]

i got it from dell so i could try them i suppose. ill try sending a msg to firestorm as well thanks anyway

[Freya Mokusei]

No problem.

Am happy to try and help but in my experience, going back and forth before the problem can be understood rarely ends positively. Forums are good for investigating unknown issues, this seems like a fairly known issue that's hard to qualify.

Local experts to you will probably be able to tell you more about what you can expect from your machine and how to tune/improve your Second Life experience directly without lots of confusing demands and instructions. Dell certainly know what they're doing and have pretty reasonable customer support.

Good luck!

[Gigi Darkfury]

Ive managed to sort it, did a clean install of 32 bit instead of 64 then googled for "texture discard level firestorm" and a help page for an error came  up that came up after they reinstall and it worked, thanks for trying to help

[Freya Mokusei]

Thanks for the update!

I assume you found this?      http://wiki.phoenixviewer.com/fs_textures_discarded

Have added to my memory banks for next time.