How do I access gaming sims

[Meredyth Littlething]

 Recently LL had to reset my account, I had to go back to basic because of financial issues.  Since the reset, I cannot access gaming sims now.  What to do ?

[Rolig Loon]

It shouldn't make any difference whether you have a Basic or Premium account. Participation is limited to residents who meet the following criteria:

• Have current billing information on file
• Are at least 19 years of age
• Do not reside in a prohibited state listed below
• Are not connecting from a prohibited state

Note: If you believe you meet all requirements for access, but are still unable to enter a Skill Gaming Region, please try resubmitting your current billing information and re-logging into Second Life as a first step toward troubleshooting.

Please review the list of prohibited states below and your account status to see if you can participate.

Prohibited states and countries

Residents of the following states and countries may not participate in Skill Gaming in Second Life:

• Arizona
• Arkansas
• Delaware
• Florida
• Kentucky
• Louisiana
• Maryland
• Nevada
• South Carolina
• South Dakota
• Tennessee

My guess is that when you reset the account, your billing informnation got scrambled. So, do as the note in red suggests.  If that doesn't work, submit a supoport case.