What constitutes degraded performance?

[Rolig Loon]

I've never seen that message myself, but I think my interpretation of it would be different than yours.  It sounds to me as if they are saying that they need to take that server off line for at least a half hour. The fact that they are advising you to log off and relog rather than simply teleporting to a different region suggests that the servers for your current region may not be able to guarantee a smooth transfer of your av and capabilities to whatever region you travel to. They are not saying that your end of the connection is too crummy for SL.  If that were the case, they wouldn't tell you that it was OK to relog right away.

EDIT:  I suppose that the problem could also be in some node between you and the SL servers, not with the connection at either end.  You might try doing a trace along that route to see if there are any obvious trouble spots.

[Rolig Loon]

I've never seen that message myself, but I think my interpretation of it would be different than yours.  It sounds to me as if they are saying that they need to take that server off line for at least a half hour. The fact that they are advising you to log off and relog rather than simply teleporting to a different region suggests that the servers for your current region may not be able to guarantee a smooth transfer of your av and capabilities to whatever region you travel to. They are not saying that your end of the connection is too crummy for SL.  If that were the case, they wouldn't tell you that it was OK to relog right away.

EDIT:  I suppose that the problem could also be in some node between you and the SL servers, not with the connection at either end.  You might try doing a trace along that route to see if there are any obvious trouble spots.

[Nalates Urriah]

I think Rolig has right. I too think it is more likely a server issue rather than a problem on your side.

Since you are seeing good connection numbers, it probably isn't the connection.

That you have a good Internet connection does NOT mean you have a good connection to the SL servers. You can test the actual connection to the SL servers using this information: http://blog.nalates.net/2011/10/26/troubleshoot-your-sl-connection/ ...not that you need to, but for future reference...

Ping time in the viewer is not the PING time most of us think about when we do a network ping. The viewer value has factors from the viewer and servers included. A PING commend from the Windows command line will almost always give you a better number. 

Unfortunately it doesn't matter how fast the packet travels across the network, if it has to wait at either end, server or client.