Why can i not buy $L anymore?

[XKeeganX]

i was recently hacked...around the 24th of Feb but luckily my friends caught it and i was able to correct it before any real damage was done. However, i am no longer able to purchase $L. What do i need to do to correct this? 

[Nalates Urriah]

Linden Lab billing team at the following toll-free numbers at any time 24/7:

US/Canada: 800-294-1067
France: 0805-101-490
Germany: 0800-664-5510
Japan: 0066-33-132-830
Portugal: 800-814-450
Spain: 800-300-560
UK: 0800-048-4646
Brazil: 0800-762-1132

I suggest to call  Linden Support. 

 

[joji Shilova]

hello Linden. i can't buy $Lfrom this morning (in japan). i want to know why i can't buy. ihave been playing very long in SL and this is first trouble except term of renew credit card. pls asnwer as soon as possible.

[Rolig Loon]

There are no Lindens here, ever. This is a resident-to-resident Answers service. All we can do is guess why you are having a problem. My guess is that you are trying to use a credit card that is not acceptable ( a debit card or a prepaid card or some kind ). You may have never had trouble with such a card in the past, but Linden Lab changed its credit manager system last year, and most debit and prepaid cards are no longer valid.