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Old account suspended/frozen.


Lahemic
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Lahemic.

Similar issues have been presented in this forum before and the solution remains the same. YOU have to come up with a means of paying this $19.00 debt with real dollars if you ever want your account released. You need to follow the instructions emailed to you when you last chatted to the Linden Lab Financial Department.

Look at this as an investment. $19.00 USD invested to gain access to the untold number of $Lindens awaiting you inside.

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Lahemic.

Similar issues have been presented in this forum before and the solution remains the same. YOU have to come up with a means of paying this $19.00 debt with real dollars if you ever want your account released. You need to follow the instructions emailed to you when you last chatted to the Linden Lab Financial Department.

Look at this as an investment. $19.00 USD invested to gain access to the untold number of $Lindens awaiting you inside.

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KarenMichelle is right.  Why not ask your brother to pay the amount you owe so you can free up your account?  You can then sell some $L and pay him back.

The next question is, why do you owe the money?  You can be charged for a couple of things.

  • Premium membership dues.  If you failed to abandon or sell all your mainland holdings, you did NOT downgrade your account to Basic as you thought.  Also, as long as you do owe money, you can't downgrade to Basic.
  • Land tier fees.  If you own more than 512 square meters of Mainland, you'll be charged a monthly fee for it.

What is your payment method?  I'm guessing it's your brother's credit card.  If the card expired, or is a prepaid or debit card, LL was unable to charge it and therefore you owe them money.  I suggest you pay it as soon as possible.  When LL gets tired of waiting for payment, they will permanently delete your account and you will lose everything.

A suggestion to take up with your brother:  A Premium membership is cheaper if you pay for a longer period.  A quarterly membership costs $27.50, and an annual membership is $72.  You can't downgrade partway through the period and get a refund, but if you plan to stay in SL, an annual membership is much less expensive than paying month to month.

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