Is there NEW requirements to get cash balance out of SL before it can be sent to paypal?

[DjTeddyB Rockin]

I  had my cash balance sent to pay pal....  2 weeks later an a ticket,   there was an email verification i missed i guess.. ok no worries   they sent another one.       well that link took me back to SL an i had to answer PERSONAL questions dating back 18yrs??    Like the kind you see in IRS or checking your credit.    Since when does a business go that deep into it's customers background?????    a bank yes,,   irs  yes.. credit  yes... LL?????????????????????  I have verified paypal and prem account w/ 2nd life.. so????  and this is not the 1st i have doen this!   Just the 1st time  I had to do this just to get my money?   Anyone else running into this problem???????     I asked the  Linden why  got  - now it can be procesed and  CASE CLOSED........  Is LL farming our info.. why would then need to know  if i knew someon 18 yrs ago,  where i maybe have lived 10+ yrs ago ??  reallly?

Any ideas anyone?

thanks

[Rolig Loon]

That doesn't sound like you were dealing with Linden Lab at all.  It is very scary, in fact.  It sounds like you may have clicked on a phishing site that was trying to con you into providing information that could be used to steal your identity.

In your situation, I would take immediate steps to change passwords on accounts that might be compromised, and I would contact Experian and the other credit reporting agencies to put a lock on my records so that nobody could create a new credit or loan account in my name.  In the end, those step may turn out to be overkill, but they are easy, quick things you can do to protect yourself.

Whenever you have questions about your account with Linden Lab, the smartest thing you can do is make a free phone call. If you have a non-technical issue related to billing concerns, you can call the Linden Lab billing team at the following toll-free numbers at any time 24/7:

US/Canada: 800-294-1067
France: 0805-101-490
Germany: 0800-664-5510
Japan: 0066-33-132-830
Portugal: 800-814-450
Spain: 800-300-560
UK: 0800-048-4646
Brazil: 0800-762-1132

Long distance ( not free, but you can use Skype to save some cost ) : 703-286-6277
**Note: Support is offered only in English

[Alwin Alcott]

I do not agree with Rollig in this case, this is LL asking you to verify your RL information. I had this a little while ago too.

This questions are done by the official Ticket System/ Support, so you are sure it's LL, easy to check it's send by email ánd online in the ticket history.

Some questions i got were about :  that you have a real adress, that's connected to your paypal, and they can see where you logged in ( and get questions if it's on different places/countries) where you signed up, and where you mostly log in (region/isp)

And  few questions about who i paid, stores/friends.

 

They need this for their reports to the IRS and/or foreign tax offices. Anonymous cash outs are not possible anymore.

 

If you didn't give enough info so they are not sure it's you the money will get blocked, and your account closed.