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Suzannah Book

I can't get the latest secondlife to work on my computer. The Digital LifeSupport is not working.

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Please advise your computer specifications. If you can open SL to login screen at least (or the previous version) select Help > About > Second Life and copy/paste computer details into a reply.

What exactly is going wrong? Can you install the application? If so, can you log inworld at all and only then experience problems or does the login process stop on the way. If so, at what point (look at the comments above the laoding bar)?

Have you tried uninstalling second life including manually removing the secondlife folders in AppData Local and AppData Roaming (save chat files if you wish) and then downloading 2.5.2.223426 from the download page. Install yourself. Do not select Run.

Location of AppData folders:

  • Windows XP - C:\Documents and Settings\<username>\Application Data\SecondLife
  • Windows Vista - C:\Users\<username>\AppData\Roaming\SecondLife and \Local\SecondLife
  • Windows 7 - C:\Users\<username>\AppData\Roaming\SecondLife and \Local\SecondLife
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Please advise your computer specifications. If you can open SL to login screen at least (or the previous version) select Help > About > Second Life and copy/paste computer details into a reply.

What exactly is going wrong? Can you install the application? If so, can you log inworld at all and only then experience problems or does the login process stop on the way. If so, at what point (look at the comments above the laoding bar)?

Have you tried uninstalling second life including manually removing the secondlife folders in AppData Local and AppData Roaming (save chat files if you wish) and then downloading 2.5.2.223426 from the download page. Install yourself. Do not select Run.

Location of AppData folders:

  • Windows XP - C:\Documents and Settings\<username>\Application Data\SecondLife
  • Windows Vista - C:\Users\<username>\AppData\Roaming\SecondLife and \Local\SecondLife
  • Windows 7 - C:\Users\<username>\AppData\Roaming\SecondLife and \Local\SecondLife
  • Like 1

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