I just purchased a premium account, about 2 hours ago, can i get a refund

[Rolig Loon]

Not very likely.  The TOS (Sect 4.4) says Linden Lab doesn't do refunds.  That doesn't mean that you can't ask.  Just don't get your hopes up. If you have a non-technical issue related to billing concerns, you can call the Linden Lab billing team at the following toll-free numbers at any time 24/7:

US/Canada: 800-294-1067
France: 0805-101-490
Germany: 0800-664-5510
Japan: 0066-33-132-830
Portugal: 800-814-450
Spain: 800-300-560
UK: 0800-048-4646
Brazil: 0800-762-1132

Long distance ( not free, but you can use Skype to save some cost ) : 703-286-6277
**Note: Support is offered only in English

[Rolig Loon]

Not very likely.  The TOS (Sect 4.4) says Linden Lab doesn't do refunds.  That doesn't mean that you can't ask.  Just don't get your hopes up. If you have a non-technical issue related to billing concerns, you can call the Linden Lab billing team at the following toll-free numbers at any time 24/7:

US/Canada: 800-294-1067
France: 0805-101-490
Germany: 0800-664-5510
Japan: 0066-33-132-830
Portugal: 800-814-450
Spain: 800-300-560
UK: 0800-048-4646
Brazil: 0800-762-1132

Long distance ( not free, but you can use Skype to save some cost ) : 703-286-6277
**Note: Support is offered only in English

[Persephone Emerald]

If you find you can't get your money back, you may still be able to enjoy SL with less lag. Reset your membership preference at the bottom of this page. You'kk probably be stuck with your Premium membership for the period you paid for, but when that time is up, it will only go back to Basic after you change your settings on that page.

To reduce lag, there are settings you can change that may help. Reduce your Draw Distance and other graphics parameters. I don't know all the best settings, but try setting your graphics to Low, to see if that helps. Also, when you tend to stay around the same areas rather than visiting many different sims, your graphics will load faster, so textures won't stay grey so long.