Opening boxes or editing contents stops at “Loading contents…”

[Simon Fenwitch]

Ok. So I got a new pc – Dell XPS 8900, 16GB (2x8GB) 2133MHz DDR4 Non-ECC, Intel(R) Core(TM) i7-6700 C5FY16, NVIDIA GeForce GTX 745 4G DDR.

Now, while everything loads faster, and I can have higher graphics and move around in SL easier, I am unable to open boxes to retrieve their contents, and I cannot edit an item and see its contents ether. In both cases, I get “Loading contents…” and nothing happens.

I have done several clean reinstalls of Firestorm, both the latest version and the previous one, plus the latest SL viewer and the Singularity viewer.

I was using a Wi-Fi connection but have switched back to the Ethernet connection. I have restarted the modem, the router and reinstalled Firestorm several times. I am currently using the 32 bit version, although my pc will easily run the 64 bit versions too – but both produce the same “Loading contents…” result.

On my old pc, a 2010 Dell Optiplex GX 280 with much lower NVIDIA graphic drivers, I could open boxes and edit items right away.

One person is telling me it is due to Packet Loss, but the IT guy at work ( a major University in Canada) says that should not affect things. It almost seems to me it is as if there is some restriction on me opening scripts… or some switch turned on (or not turned on) that lets me load things - but definitely an issue with loading contents. This, of course, makes unpacking any bought items a nuisance.

Any thoughts on how to fix this??

[Rolig Loon]

When I get a message like that, my suspicions turn first to the region's servers.  Try moving to another region.  If that works, your region probably needs at least a restart.