I recently updated my O/S to Windows 10 and can't launch SL or Firestorm is there a graphics fix?

[Syo Emerald]

It is not a problem with your viewer. After updating to Windows 10 your graphic card needs new drivers that support your new OS. Find those matching to your card and install them. After that, the message shouldn't pop up again.

[Syo Emerald]

It is not a problem with your viewer. After updating to Windows 10 your graphic card needs new drivers that support your new OS. Find those matching to your card and install them. After that, the message shouldn't pop up again.

[KarenMichelle Lane]

Syo is spot on...here are more details...

I as well as many 100's are running SL Viewers using Windows 10 Home & Pro, Version 1151.

Initializing VPS and invalid Graphics Driver hangups have a lot to do with the probing steps the viewer performs to determine your hardware and it's current driver state.

First things first, make sure that your PC is operating correctly with the most current drivers. Ask Cortina to run the Devices app then select Device Manager and look to make sure no device is in an error state is missing a driver. If it is you must locate an appropriate driver. Your PC's Support Website should have links for driver downloads for the Windows 10 OS.

Also force run the Windows Update feature untill all current updates are found and applied.

Next, locate and download the latest drivers direct from the Graphics Card manufacturer. If the install procedure does not include an uninstall step, manually uninstall your graphics card drivers [including GC Audio Support Drivers] and install the newly downloaded drivers.

Here are the links to the 3 most seen GCs in PCs and Laptops.

http://www.geforce.com/drivers Nvidia GeForce

http://support.amd.com/en-us/download ATI/Radeon

https://downloadcenter.intel.com/ Intel


If all else fails you can manually edit the SL Launch Shortcut and add the "-noprobe" option according to your viewers creator's instructions.

Here is how it should look:

"C:\Program Files (x86)\SecondLifeViewer\SecondLifeViewer.exe" --set InstallLanguage en -noprobe


2016-01-15