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Can't see my friend's IM reply or see her online


Jaylen Oh
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I've been having this problem for at least a week now. I can't see my friend when she pops online, and I can't see her IMs to me. We're not blocked or muted. She's having the same issue with seeing me online when I'm even stand right in front of her. As far as I know, this issue is only occuring between to two of us, and it had never happened before. Any idea why?

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What viewer are you using? I know there has been an ongoing problem with the friends list on Firestorm. Try switching to the SL standard viewer and see if you are having the same problem. If not, it's the FS viewer. IF you are, however, you both need to fill out a support ticket as that would indicate a problem with your accounts.

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