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I can not log in to my avie. not sure of Email I used, or Remember the password .. help?????


GemaRyesaChamblyn
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Hi Gema,

I presume you're referring to an alt, as you were able to log in here as Gema.

You'll have to file a support case here...

https://support.secondlife.com/create-case/

Select "Account Issue" and then "Lost Password". Give the name of the alt that you cannot access and tell them you forgot both the password and the e-mail address. Then give them an e-mail address where they can reach you. Expect to be grilled for information proving you own the account in question.

In the future, write that stuff down!

Good luck!

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Hi Gema,

I presume you're referring to an alt, as you were able to log in here as Gema.

You'll have to file a support case here...

https://support.secondlife.com/create-case/

Select "Account Issue" and then "Lost Password". Give the name of the alt that you cannot access and tell them you forgot both the password and the e-mail address. Then give them an e-mail address where they can reach you. Expect to be grilled for information proving you own the account in question.

In the future, write that stuff down!

Good luck!

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