Jump to content
  • 0

I have 5 days unable to log in, how can I get help?


Ed125
 Share

You are about to reply to a thread that has been inactive for 2583 days.

Please take a moment to consider if this thread is worth bumping.

Question

  • 0

FIle a support ticket here: https://support.secondlife.com/contact-support/. 

Select Account Issue and Viewer Log In Issues from the drop down boxes.  Explain in detail what is happening and give them your system information which you can find under Help menu > About Second Life.  Copy and paste what you see there in your ticket.

 

Link to comment
Share on other sites

3 answers to this question

Recommended Posts

  • 0

FIle a support ticket here: https://support.secondlife.com/contact-support/. 

Select Account Issue and Viewer Log In Issues from the drop down boxes.  Explain in detail what is happening and give them your system information which you can find under Help menu > About Second Life.  Copy and paste what you see there in your ticket.

 

Link to comment
Share on other sites

  • 0

This type of error is often a connection issue. You can check your connection so you will know who to start asking for help.

...and... A good Internet connection does not meean you have a good connection to the SL servers.

See: http://blog.nalates.net/2011/10/26/troubleshoot-your-sl-connection/

There is another problem that happens a lot: Updating Friends List Fails

Link to comment
Share on other sites

You are about to reply to a thread that has been inactive for 2583 days.

Please take a moment to consider if this thread is worth bumping.

Please sign in to comment

You will be able to leave a comment after signing in



Sign In Now
 Share

×
×
  • Create New...