Dream Seeker Estates - Sales & Customer Care Staff wanted.

[Renae Daines]

Dream Seeker Estates is looking for new faces for our team as we venture into 2016. We are focusing on 10 PM - 6 AM time frames however we will certainly consider you if you fall just outside of this range. We are not looking for someone to adjust their normal schedule to fit. We are looking for both Sales and Customer Care.

 

About Us

Dream Seeker Estates has been in business since 2007 with dedicated sales and support teams to ensure proper coverage where needed. With over 1000+ regions, we strive to ensure the best possible experience for the customer.

 

Position Summary

As a Sales Agent, you would be the first person to contact a potential resident within Second Life who may be looking for a place to call home. Your primary job would be to locate a suitable location for a new tenant, explain the procedure and rules, and provide help necessary to ensuring the potential resident is as well informed as possible.

As a Customer Care Agent you will be responsible for providing exceptional service to potential/current residents. A key priority includes resolving problems, issues, or other tasks that may arise. Troubleshooting skills are paramount to being a Customer Care agent. You must also have a technical aptitude in order to resolve issues as they arise. You must work well with a team and also independently, be reliable, self-motivated, have good work ethics and high integrity. Customer Care agents will be expected to process requests as they come in and be expected to be available and working between set hours.

Because we have so many residents, you will also need to be able to follow documentation, forms, and be able to correctly enter information so that you can properly use our systems.

 

Position Requirements

 

• Minimum in-world experience of 6 months
• Must be fluent in English with excellent communication skills. (Extra languages are a plus)
• Ability to work as a team, follow directions, and complete tasks with minimal supervision
• Voice capable (microphone not required)
• Have or willing to create a gmail address
• Maintain a high level of professionalism, courtesy, and appearance
• Be Reliable

 

Wages

Sales wages are based on commission. We pay our sales agents quite well, but you get out what you put in. The ability to bring in extra clientele from outside sources will greatly increase your commission as well as our normal day to day visitors.

Customer Care wages are based on an hourly rate dependant on how many hours are allotted. This pay scales with your ability and your requirements.

This is not an average Club DJ or Hostess wage position. Our agents can very easily earn enough for a very comfortable living through our estate or substantially augment their real life income. These details can be discussed further if you get selected for an interview.

 

How to Apply

Our application process is pretty straight forward, however, please keep the above requirements in mind. Please teleport to the following location: http://maps.secondlife.com/secondlife/Dream%20Seeker/58/25/23 - Once there, you simply click on the "Sales Agent" application form or the "Support Agent" application form. To differentiate applicants from this forum from our normal residents (and to show you have read through this), in the last entry box that reads, "****FOR DSE STAFF USE ONLY****", please write in: InworldEmployment Forum

 

Please note that contact will be provided one way or another as long as you have followed the instructions above. For any questions not answered in this post please contact me in-world.

 

Renae Daines
Estate Ops. Manager
Dream Seeker Estates

http://www.dreamseekerestates.com/