Jump to content
  • 0

Login status bar stuck on "updating friends list" then error message. "Login failed"


Tenn Buchanan
 Share

You are about to reply to a thread that has been inactive for 2592 days.

Please take a moment to consider if this thread is worth bumping.

Question

3 answers to this question

Recommended Posts

  • 0

1. This is a user to user forum, the Lindens do not answer here.

2. A lot of people are reporting this error. It only affects certain acounts.

3. All you can do is to file a support case here...
https://support.secondlife.com/create-case/

Select "Account Issue" from the first drop-down and "Second Life Viewer Login Issues" from the second. Fill in the required information and copy/paste the following text...

Login failed. Updating friends list. Note: many others are having this same problem.

...into the "What is the error message" box.

Then click "Submit" and hope for the best!

Link to comment
Share on other sites

  • 0

Take a look at https://jira.secondlife.com/browse/BUG-11032?  If you have relevant information to add -- sections from your own error log, for example -- you may want to add them as a comment to that JIRA.  Otherwise, submit a support case and wait.  Linden Lab is going to have to sort this one out for you and a lot of other people.

Link to comment
Share on other sites

You are about to reply to a thread that has been inactive for 2592 days.

Please take a moment to consider if this thread is worth bumping.

Please sign in to comment

You will be able to leave a comment after signing in



Sign In Now
 Share

×
×
  • Create New...