Cannot log in - updating friends list

[Alwin Alcott]

clearly you didn't look at all at any forumpost older than yours, because there are dozens with this problem.

 

We can do nothing about it, you will have to sit the ride till one or other company solves it.

In the meanwhile file a support ticket and hop LL will find the cause.

[Alwin Alcott]

clearly you didn't look at all at any forumpost older than yours, because there are dozens with this problem.

 

We can do nothing about it, you will have to sit the ride till one or other company solves it.

In the meanwhile file a support ticket and hop LL will find the cause.

[Whirly Fizzle]

There are a lot of people having this new "Updating friends list..." login failure, which seemed to start last Tuesday.

Noone seems to know what's causing the problem yet. It's account specific and affected accounts cannot login on any viewer.

Whatever is wrong it appears to be something wrong with those accounts at the back end to do with a transform being run on those accounts which is failing with a parsing error.

Affected accounts cannot be logged in on any system.

All the JIRA issues & forum reports about this problem have been linked to https://jira.secondlife.com/browse/BUG-11032

From the feedback people have given from their support tickets, support don't seem to realise there is a problem yet.