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“Updating friends list” error


evaishtar
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we can't email you anything. We are just residents as you, and it's not very smart to put your email on a public forum, so better remove that asap.

If you had used the little search box at top of the page you had known this is a wide spread problem at the moment and we only can tell to send in a ticked or do a live chat with support if you'r premium.

Best of luck, hope it's solved very quickly.

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we can't email you anything. We are just residents as you, and it's not very smart to put your email on a public forum, so better remove that asap.

If you had used the little search box at top of the page you had known this is a wide spread problem at the moment and we only can tell to send in a ticked or do a live chat with support if you'r premium.

Best of luck, hope it's solved very quickly.

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Innula Zenovkas answer doesn't work this time around. I have tried using a brand new laptop that hadn't previously had SL installed. It's the account that has been corrupted, not the software. But since it seems to be happening to a lot of people it would seem the corruption resides on the Linden servers. Pure conjecture on my part but it seems to fit the known facts.

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It seems this is due to the strange non-alphanumeric symbols some people are adding for their usernames. It is snagging the servers and keeping friends lists from loading. I was locked out of my account with the same problem but found an answer elsewhere about removing friends who have used non-alphanumeric symbols in their usernames. It worked!

Log into your account here: https://secondlife.com/my/?lang=en

Look through your friends list and make a note of the standard username of anyone in your friends list using the odd symbols like ℳღǖʂε 

Then log into your profile here: https://my.secondlife.com/settings/friends

Find those friends in your list, and remove them. I don't know exactly which symbols cause the issue - I removed a handful of friends with a variety of symbols before I could log in, but IT WORKED. 


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