Update error: "Could not open file to write"

[Innula Zenovka]

I had that problem when I tried to update the viewer this time, too.

I resolved it by manually uninstalling the previous viewer, and choosing to allow the uninstaller to remove all items from the Second Life folder but telling it to keep other SL-related files (which include my chat and IM logs, and my settings) and then downloading the viewer manually and installing it.

That worked.

[Innula Zenovka]

I had that problem when I tried to update the viewer this time, too.

I resolved it by manually uninstalling the previous viewer, and choosing to allow the uninstaller to remove all items from the Second Life folder but telling it to keep other SL-related files (which include my chat and IM logs, and my settings) and then downloading the viewer manually and installing it.

That worked.