Why are my Lindens being held?

[Innula Zenovka]

One explanation -- I don't know how likely it is to be the accurate one, since I don't know the details of your case -- is that when your cumulative cash-outs hit a certain level, LL is required to verify your identity in order to comply with the relevant US tax and money-laundering laws.   It's a one-off.

If that's the case, then watch for the email they send you (check your spam folder, too) and follow the instructions.   It's a simple process, and when I had to do it, it delayed my cashout by one working day.   They had sent the email late afternoon California time, or the middle of the night my time.   I saw it when I checked my emails first thing in the morning (middle of the night in California) and dealt with it immediately, so when whoever sent it arrived at work (late afternoon my time) it was waiting for them.

 

[Innula Zenovka]

One explanation -- I don't know how likely it is to be the accurate one, since I don't know the details of your case -- is that when your cumulative cash-outs hit a certain level, LL is required to verify your identity in order to comply with the relevant US tax and money-laundering laws.   It's a one-off.

If that's the case, then watch for the email they send you (check your spam folder, too) and follow the instructions.   It's a simple process, and when I had to do it, it delayed my cashout by one working day.   They had sent the email late afternoon California time, or the middle of the night my time.   I saw it when I checked my emails first thing in the morning (middle of the night in California) and dealt with it immediately, so when whoever sent it arrived at work (late afternoon my time) it was waiting for them.

 

[Deila Carminucci]

It makes no sense, so once I'm verified, then I have to wait ANOTHER 5 business days??

[Rolig Loon]

Innula is quite right.  Here are the details >>> https://community.secondlife.com/t5/Commerce/Required-Tax-Documentation/ba-p/2336109

and some additional FAQ: https://community.secondlife.com/t5/Commerce/New-Resource-Tax-amp-Account-Documentation-FAQs/ba-p/2486253

[KarenMichelle Lane]

Verified is the process that you have to go through with your PayPal/Skrill account and the Payment Transaction Clearing House. This is an additional requirement that the US Government places on Linden Lab when your transaction activity meets a certain threshold.

[Rolig Loon]

Yes. Don't blame this one on Linden Lab. The U.S. Internal Revenue Service requires the Lab to submit tax forms to them if they are paying out more than a threshold amount of cash to anyone. In order to comply with the feds, the Lab has to get some information for those forms from you first. The feds then need to cross-check against your tax records to verify that you exist before the Lab can let you withdraw more cash from your account.

[Innula Zenovka]

As I recall, the cash-out process goes on hold when they ask you for the verification. As I said, they received my verification the day after they requested it, and my cash-out took one day longer than I normally expect it to.