i paid for something and it took my money but said item was out of stock

[Alisondra Akros]

i paid 11,000 linden for a dance heart it took my money but said it was out of stock ive filed a ticket with darkmoon creations but haven't gotten a reply from them. This transaction was placed on November 4th its been a month and no answer. That calculates out to around $40.00 u.s. dollars. How do i get my pose ball or my money back.

thank you 

Alisondra Akros

[Rolig Loon]

Keep sending them notes.  If you get absolutely nowhere and they are not responding at all, send a support case to Linden Lab, using the category Marketplace >>> Failed Marketplace Delivery.  Include all of the information from your Marketplace order history so that LL can identify the transaction properly.

[Alwin Alcott]

there are more issues with this seller reported in the forums, but you shouldn't name it here, keep it anonymous.

I would reccommend last step already, send in a ticket, the support of this store isn't know for it's flexibility.