Euro Friends can't access Second Life

[Daimondheart]

I got in touch with a friend from Europe via email and it seems she and several other friends of hers over ther are unable to access Second Life. Apparently Microsoft is somehow blocking access to the servers as they deemed them unsafe. Anyone know what is going on?

[Alwin Alcott]

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. Anyone know what is going on?

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nothing?... i am online... and lot others on my friendslist too...

 

next to that i can't imagine microsoft has anything to do with something like that, what i think it's that their firewall is blocking SL.

[Titivate]

Yep same here. Had a whole list of errors when i logged in.
Lots of times i had the clock time error.
And once i finally were able to login. Things were very slow for me.

15 Hours later.. logged back in.. Everything i had done was rolled back. yikes! :mansurprised:

I suggest you don't use inventory or script right now. Just use Second Life to chat and hangout.



[Amethyst Jetaime]

Have them check the Window's firewall and allow SL.

[Rathgrith027]

There was also a recent DNS failure over in the EU that LL reported, but I don't know if that was on LL's ISP's DNS' end or the EU DNS Root's end.

I'd suggest disabling the firewall temporarily to see if that will resolve it. If you're using a router, you may need to port forward Second Life. Check your Router/Firewall's manual and open/port forward these Ports.

You will need your local IP address for port forwarding - this can be obtained on windows by pressing Win-R, and entering CMD into the run box. Then type ipconfig into the command prompt and look for the Network Adapter actively being used on your machine. Then look for the 'IPv4 Address'. Use that in port forwarding to ensure that the ports being forwarded are from your machine.

Port	Protocol	Used For
53	UDP and TCP	DNS lookup
80	TCP	Second Life web resources
443	TCP	Second Life web resources/client authentication
3478	UDP	Voice/STUN traffic
3479	UDP	Voice/STUN traffic
5060	UDP	Voice/SIP traffic
5062	UDP	Voice/SIP traffic
12000-29999	UDP	Voice/RTP traffic/Core protocol communication ** (see note below)
12043	UDP and TCP	Capabilities/map services/simulator communication
12046	TCP	Texture downloading
21002	TCP	Voice signaling

Notes:

• RTP: Real-time Transport Protocol
• SIP: Session Initiation Protocol
• ** Voice used to only require ports 12000-17000 UDP while Second Life needed 13000-13050 UDP. This combined range satisfies both requirements for UDP traffic.