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Hi, I am using SL viewer, today my Avatar is just a fluffy of white smoke, how can I fix it?


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When the avatar fails to render and remains a particle cloud, that is called bake fail. This used to be a common problem. Now it is unusual for the problem to last more than a few minutes.

In general the viewer needs something that it can't get to render your avatar. So, it stays a particle cloud while it waits.

The first step to figuring out what is wrong is to teleport to a different region. If a region loses full connection to the SL backend, your avatar will not completely download and thus not render.

Once you eliminate the SL region server, check you connection to SL, which is very different than your general Internet connection. See: http://blog.nalates.net/2011/10/26/troubleshoot-your-sl-connection/

A final check of the connection is to check inventory. Is it loading? Open it and see if your stuff is there. Search for something. If your inventory is there and you can search, then inventory is downloading (a list of the stuff you have not the actual stuff).

If the server and connection are good, then there is likely something wrong in the avatar appearance. You can quickly test that by using the Test Avatar. Looking at the top menu see of there is an item: Develop. If not, open Develop by pressing: Ctrl-Alt-Q. Then drill iinto that: Develop->Avatar->Character Tests->Test Male/Female.

If the test avatar renders, there is a problem with something in you avatar appearance. Begin changing your outfit back to your problem appearance one item at a time. You should find your problem item. Trash it and you should be good to go.

If these steps fail, the problem is allmost always with the connection or inventory. AVOID clearing cache until you have eliminated everything else with certainlty. Most problems are made worse by clearing the viewer cache. Try a second viewer before clearing the cache or doing a clean install. If the problem persists in a second viewer (preferably third party) then it is a STRONG indication the problem is the connection.

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