Purchasing L$ issue

[UbiquitousStudio]

Hello, I tried purchasing L$ recently, but it gave me a repeat error that the card details were wrong.

I went to check my credit card and it turns out Linen Labs removed just over $1.00 from my account.

I didn't even get the L$ so you can tell how annoying that is.

[Alwin Alcott]

the  1 $ billing is to test your card, this will be restored. When this fails your card will be denied as payment option.

you always can call support or send in a ticket, but first be sure your card meet the requirements :

(most debit cards are NOT accepted...even with logo's from companies below)

You may use the following payment methods with Second Life:

• Visa
• American Express
• MasterCard
• Delta Online (non-U.S. Residents only)
• JCB
• Diners Club
• Discover (U.S. Residents only)
• Visa Electron (non-U.S. Residents only)
• PayPal
• Skrill

The currencies accepted for payment include:

• • CAD, AUD, JPY, EUR, GBP for non-U.S. Residents, and
  • USD for U.S. Residents

    If you have a non-technical issue related to billing concerns, you can call the Linden Lab billing team at the following toll-free numbers:

    • US/Canada: 800-294-1067
    • France: 0805-101-490
    • Germany: 0800-664-5510
    • Japan: 0066-33-132-830
    • Portugal: 800-814-450
    • Spain: 800-300-560
    • UK: 0800-048-4646
    • Brazil: 0800-762-1132

    Long distance (not free): 703-286-6277

    Billing Support is available twenty-four hours a day, seven days a week in the US, UK, and Canada and 7 days a week in all other countries listed above.

[Nyll Bergbahn]

Linden Lab recently made changes to its payments processor so your issue may be related to that.

Refer https://community.secondlife.com/t5/Featured-News/Update-Your-Second-Life-Payment-Info-Today/ba-p/2966060

Did you get an email on those lines and not update? It's possible the new payments processor was checking your card details. Even if you did update as requested, $1 is taken but repaid.